State Farm® Insurance Agent Jinisha Patel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronald Ruble
April 10, 2025
5
out of
5
rating by Ronald Ruble
"Excellent service! Quick responses to questions and requests. Very helpful and considerate."
Bob Mcgraw
March 25, 2025
5
out of
5
rating by Bob Mcgraw
"Very very helpful very courteous took care of my problem. Nice experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tamara Rodríguez
February 10, 2025
5
out of
5
rating by Tamara Rodríguez
"I've been a State Farm customer for years, and Diana A Grenig has consistently provided exceptional service. She always available to answer my questions, and take the time to explain my policy in a way that's easy to understand. If I have a change to report I just contact her by email and she will take of my request, Grenig made the process smooth and stress-free. I highly recommend her to anyone looking for a reliable and knowledgeable insurance agent."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kevin Nelson
February 1, 2025
5
out of
5
rating by Kevin Nelson
"She is a great Agent."
We responded:
"Thank you, Kevin. We feel so blessed to have clients like you that we have been able to help over the years. Thank you for your continued support. "
Pete Difilippo
December 30, 2024
5
out of
5
rating by Pete Difilippo
"Great customer service and support."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kelly Jean
November 13, 2024
5
out of
5
rating by Kelly Jean
"I would just like to say I appreciate my team at State Farm Insurance.. I got that MVP team, open communication and the best ever we talk sports. I've been with them for a lil while now and fully satisfied.. So if anyone is looking for insurance not just vehicle but other policies as well check em out.. State farm on ridge go holla at em.. Go Browns Go Tribe Go Cavs💯"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tyler J McKever
November 1, 2024
5
out of
5
rating by Tyler J McKever
"I can’t say how much I value and appreciate Jinisha and her team, they have made it so easy for me to go to one place and have everything taken care of for me. Everyone is so polite and willing to take the time to help you understand all the pros and cons through varying policies offered. I have a life policy, Car insurance , motorcycle insurance and renters insurance through Jinisha and from service to sales everyone helped me make sure I made the right choices."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sgt Walling
July 10, 2024
5
out of
5
rating by Sgt Walling
"Very friendly and helpful! From Lisa answering my call (very friendly) to directing me to Jinisha Patel helping me out, saved a lot going with them. Highly recommend them"
We responded:
"Thank you for sharing your experience with us! We are delighted to hear that our team, assisted you, and was very friendly and helpful. We always aim to provide a positive and efficient experience for our customers, and it's rewarding to know that we saved you a lot by choosing our services. We truly appreciate your recommendation and we're here to assist you anytime you need us."
Mark Walker
May 20, 2024
5
out of
5
rating by Mark Walker
"Bin with these people for a long time great insurance company"
We responded:
"Thank you Mark for your continued support. It is clients like you that make it worthwhile. We are truly blessed. This simple review means so much as we grow our business with more clients like you. Very grateful: Jinisha Patel "
Rio Z
May 7, 2024
5
out of
5
rating by Rio Z
"I was shopping around for insurence decided to get a quote from state farm. Before i purchased the policy online. I requested a call to speak with someone from my local office and within 10 minutes or so i got a call and met diana. She was so so helpful in clearing up all my questions and also told me about other options that i never knew were available. Most insurence reps i speak to never usually take the time and tell you or explain all the different options that can be added to the policy. Diana did, and got me not only the best quote and coverage but more coverage then i knew i could get and still the policy was very affordable. The best thing i can say about this office and diana is they go out of their way to give you a personal touch and experience. I felt that diana and this office make it their priority to get to know me and my needs and not just a open and closed book. I highly recommend you call and ask to speak to diana."
We responded:
"I hope this message finds you well. I wanted to reach out and express my sincere gratitude for taking the time to share your positive feedback about our team member, Diana. Your kind words truly mean a lot to us. At Patel Insurance Agency, we strive to provide exceptional service and work diligently to exceed our clients' expectations. Knowing that Diana has made a positive impact on your experience is incredibly rewarding for us. We greatly value your trust in our team and appreciate your continued support. Your feedback not only motivates our team but also helps us to continually improve our services. Once again, thank you for your generous review. If there is anything else we can assist you with, please do not hesitate to reach out. Warm regards, Jinisha Patel"
CARMELLA D GULLAS
June 12, 2023
5
out of
5
rating by CARMELLA D GULLAS
"I called the office re: my auto ins. and the recent changes due to my residential move. Jeanette assisted me and explained clearly and answered all my questions. She was very pleasant and professional!"
We responded:
"Carmella, you are absolutely right. Jeanette is amazing and we are lucky to have us as part of our team. Thank you for the kind review. We are so grateful for your business. "
Mona Corcoran
May 1, 2023
1
out of
5
rating by Mona Corcoran
"I was charged over $1,000 for insurance on a car I don’t own! Apparently, they input my new car as an ‘addition’ and not a ‘replacement.’ I will be discouraging anyone from using their services in the future."
We responded:
"I am so sorry for your experience with our office. We pride ourselves in helping our customers best we can. It looks like this occurred in Sep 2021. When we look at our notes, you did call us to add the new vehicle and then we never got a call to cancel the old car. Again, I really wish that you had called us immediately when you received the renewal bill for the old vehicle so that we could have taken care of this situation. We never want to make a customer unhappy for a reason like this which we are in control of resolving. I am sorry that you had this experience. We will try our best to fix. If you have any other questions or concerns, please call us at 216-741-6100. "
